Privacy Policy
Last Updated: 02, 21, 2026
SyncFunnel BR (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Contact information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data
If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data
If you schedule appointments or use our services, we may collect details associated with those interactions.
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt outs
Protect our business and users, including fraud and security monitoring
If you provide your mobile phone number and consent to receive text messages, you may opt in through methods such as completing a web form, checking a consent checkbox during booking, or replying with a designated keyword to one of our messages. By opting in, you agree to receive the following types of messages:
• Appointment confirmations, reminders, and service updates
• Account and customer service communications
• Promotional offers and marketing messages, if you have separately consented to these
Message frequency may vary depending on your interactions with us and your communication preferences. Message and data rates may apply, as determined by your wireless carrier. Consent to receive SMS messages is not a condition of purchasing any goods or services.
You may withdraw your consent at any time as described in Section 6 (Your Choices).
We use cookies and similar technologies to personalize your experience, understand how our website is used, and support our marketing efforts. These technologies may include:
• Essential cookies: Required for core website functionality, such as navigation and form submissions.
• Analytics cookies: Help us understand site traffic and usage patterns, such as through tools like Google Analytics.
• Marketing and advertising cookies: Used to measure the effectiveness of our marketing campaigns and personalize ads.
• Pixels and tags: Code snippets embedded in our website or emails that help track interactions, such as email opens or page visits.
You can control or disable cookies through your browser settings. Some features of our website may not function correctly if cookies are disabled.
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety
We may disclose information if required by law or to protect the rights, safety, and security of SyncFunnel BR, our users, or others.
Business transfers
If SyncFunnel BR is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
We use administrative, technical, and physical safeguards designed to protect your information, including:
• Encryption: Data transmitted between your browser and our website is encrypted using SSL/TLS technology.
• Access controls: Access to personal information is limited to authorized personnel on a need-to-know basis.
• Secure storage: Personal information is stored on secured servers with restricted access.
• Vendor oversight: Third-party service providers are evaluated to help ensure they maintain appropriate security standards.
No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
If you have questions about this Privacy Policy, contact:
SyncFunnel BR
Address: Rua Sebastião Montedioca, 49
Phone: (19) 99258-7854
Email: [email protected]